Privacy Policy
Last updated:
Royal Cleaning Residential Services Inc ("Company", "we", "us", or "our") operates the website https://lp.royalcleaninginc.com/info and provides residential cleaning services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Company Information
Royal Cleaning Residential Services Inc
EIN: 93-1912959
274 Water St Apt 3
Quincy, MA 02169
Phone: (774) 771-2221
Email: [email protected]
Information We Collect
We may collect personal information that you voluntarily provide when you:
- Fill out forms on our website
- Request a quote for our services
- Subscribe to our SMS or email communications
- Contact us directly
This information may include:
- First and last name
- Email address
- Phone number
- Home or business address
SMS/Text Messaging Policy
By opting in to SMS communications from Royal Cleaning Residential Services Inc, you agree to receive text messages from us. These messages may include:
- SMS Notifications & Alerts: Appointment confirmations, reminders, service updates, and account-related notifications.
- Marketing Messages: Promotional offers, discounts, special deals, and information about our services (only if you separately consent to marketing messages).
Message Frequency: Message frequency varies based on your interactions with us.
Message & Data Rates: Message and data rates may apply depending on your mobile carrier plan.
Opt-Out: You can opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a confirmation message and will no longer receive SMS messages from us unless you opt in again.
Help: For assistance, reply HELP to any message or contact us at (774) 771-2221 or [email protected].
Carriers: Supported carriers include but are not limited to AT&T, Verizon, T-Mobile, Sprint, and other major US carriers.
Consent: Consent to receive SMS messages is not a condition of purchase. You may choose not to opt in and still use our services.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our cleaning services
- Schedule appointments and send service reminders
- Send SMS notifications, alerts, and marketing messages (with your consent)
- Respond to your inquiries and provide customer support
- Send promotional communications (only with your consent)
- Improve our website and services
- Comply with legal obligations
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist us in operating our business (e.g., SMS platforms, scheduling software, payment processors)
- Our cleaning professionals who perform services at your location
- Legal authorities when required by law
All third-party service providers are required to protect your information and use it only for the purposes we specify.
Mobile Information & SMS Data Protection
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw your consent at any time
- Opt out of marketing communications
To exercise any of these rights, please contact us at [email protected] or (774) 771-2221.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Royal Cleaning Residential Services Inc
274 Water St Apt 3
Quincy, MA 02169
Phone: (774) 771-2221
Email: [email protected]